About the experience
What can I expect from the event?
In this candlelit open-air concert, talented musicians perform classical masterpieces, including Vivaldi’s ‘The Four Seasons’ and Tchaikovsky’s ‘Swan Lake.’ Drones will dance in the night sky throughout the concert, bringing the compositions to life in dazzling displays of light and color.
Does the experience take place in an indoor or outdoor venue?
This experience is held outdoors. If due to the weather forecast the event cannot be held, we will notify you via email at the same address linked to your Fever account. When in doubt, please remember to check your spam folder too.
What if it rains?
This is an outdoor experience and will go ahead even if there is rain. Guests are encouraged to dress appropriately for wet weather, however umbrellas won’t be permitted as they may disturb the drone visibility of other patrons. If due to the weather forecast the event cannot be held, we will notify you via email at the same address linked to your Fever account. When in doubt, please remember to check your spam folder too.
How long does the experience last?
The concert and drone show will last approximately 65 minutes. Doors will open 2 hours prior to the event start time. We recommend arriving early not only to secure parking and check in, but also to enjoy the food trucks and beverage offerings before the show starts. Late entry is strictly prohibited. The drones will only be flying for a select number of songs.
Will food and beverage be available on site for purchase?
Food and beverages will be available for purchase at the event, including vegetarian, gluten-free, and vegan options. To honor our venue's commercial rights, bringing your own food is not permitted. Also, please note there is a strict policy for no outside alcoholic beverages allowed. Under 18 must be accompanied by parent/guardian and have a valid ticket.
Is there parking available?
Parking is available at the venue for an additional $10 and is only available as a pre-purchased add-on to your event tickets; please secure your spot online in advance as on-site purchases are not an option and access will be strictly limited to capacity. Please note that the venue is cashless and no payments will be accepted on-site, so you must have your parking permit secured before arrival.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there a dress code?
There's no defined dress code for this experience; a casual look will be fine. We suggest you dress in layers and bring blankets or jackets as it may be colder at night.
Will there be merchandise available for purchase on-site?
Yes, there will be an on-site shop for DroneArt Show merchandise available to purchase.
About tickets
Can I transfer my ticket?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from Google Play or the Apple App Store). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. You can also check if this option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket. Refunds are not allowed, except as required under Australian Consumer Law. For more information, you can consult our T&Cs.
About access to the event
Do I need to arrive at the start of my scheduled session?
Please arrive at least 30 minutes before the time stated on your ticket; late entry is not permitted. The gates will open 2 hours prior to the show's start and we encourage all patrons to arrive early and enjoy the food and beverage selection during sunset at the vineyard.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue. Please, note that wheelchairs are allowed in the picnic area, but must be kept within a designated section to avoid visibility disruptions. Please, also note that the event site is a grassed venue which has uneven surfaces.
What are the prohibited items at the experience?
Blades, or weapons of any kind, flash photography, outside alcohol, personal drones, smoking/vaping, laser pointers/ light-up accessories that distract from the experience, noise makers, loud speakers, or anything that may disturb other patrons. If you are bringing picnic supplies, please make sure you do not bring knives, and outside chairs are not permitted. Only support animals allowed. Bags will be checked at entry.
Do you offer tickets for carers?
Guests requiring assistance during the event are entitled to a free ticket for their companion/caregiver. If you need a ticket for your companion, please contact us with a document certifying the need for assistance. Once we receive the document, we will provide a voucher code that can be used to purchase the free ticket for your companion/caregiver. Please note that you will need to show the documents along with the tickets to access the venue.
Can I bring my own drone to the experience?
No, drones are not allowed on the premises.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a seated experience. Guests with Picnic Area tickets are encouraged to bring picnic blankets, pillows and other ground-level picnic supplies.
We will have a limited number of inflatable bags available for pre-purchase as an add-on to your general admission ticket. Note that, subject to availability, these will also be available for on-site purchases at the Merch tent. To ensure a clear view for everyone, these inflatable bags will be located at the end of the picnic area, and chairs are not permitted in this section.
Please, note that wheelchairs are allowed in the picnic area, but must be kept within a designed section to avoid visibility disruptions.
Will restrooms be available on site?
This venue has restrooms, including accessible toilets—please ask our staff on site for directions.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods and drones are not permitted.
Is there a Lost & Found?
We would recommend asking the staff at the venue if they have found your belongings. If you cannot ask them on site, please contact us.
Is a coat check available?
Unfortunately, this venue has no coat check.
Is there an age requirement?
All ages are welcome! Kids under 3 will be able to come free of charge. Under 18 must be accompanied by parent/guardian and have a valid ticket.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
