About the experience
What can I expect from the event?
DroneArt Show: Harry Potter™ blends cutting-edge drone technology with the iconic music from the Harry Potter™ films to create a spellbinding spectacle under the stars. As 1,200 drones move in perfect harmony above you, iconic moments from the films are revisited in a breathtaking display of light and magic.
Where is the experience held?
Hipódromo de la Zarzuela – Av. Padre Huidobro, S/N, A6 KM 8, Moncloa, Aravaca, 28023 Madrid.
Is the experience held indoors or outdoors?
This experience takes place outdoors at night, so remember to dress warmly. If the event cannot be held due to weather conditions, we will notify you by email at the same address linked to your Fever account. If in doubt, remember to also check your spam folder.
How long does the experience last?
The concert and the drone show will last approximately 65 minutes. Doors will open 2 hours before the event begins. We recommend arriving early to enjoy the atmosphere and our food and beverage offerings, as well as to check in before the show starts. Please note that seating is not assigned, so the earlier you arrive, the better your seat selection will be. Entry will not be permitted once the event has begun. The drones will fly only during a selected number of songs.
Will food and drinks be available for purchase?
Yes, food and drinks will be available for purchase at this event.
Is there parking?
Yes, the venue has free parking. We recommend arriving as early as possible to secure a spot. We suggest parking in the south lot whenever possible, as it is closest to the general entrance. The Accredited Parking area is reserved for VIP attendees.
Will there be additional sessions?
Check the experience page for updated information on availability, as those are the confirmed dates and times.
About the tickets
Can I buy tickets at the door?
Tickets will not be sold at the door; they can only be purchased through the Fever app or on the Fever website.
Can I transfer my tickets to someone else?
Yes, you can transfer your tickets to anyone for free. Just click "Transfer tickets" on your ticket in the Fever app. Please contact us if you need further assistance. Make sure to include your ticket order number.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Remember to log in with the same method used to make the purchase. You will also find your QR code in the purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the "Tickets" section of the Fever app. You will also receive your tickets in the purchase confirmation email. If you don't have the app installed, you can download it from the Apple App Store or Google Play. Remember to log in with the same account you used to purchase the tickets. If you still cannot find your ticket, please contact us.
Are refunds allowed? What is the exchange policy?
This experience allows date changes up to 48 hours before the event. If you wish to make a change, please contact us and include the ticket identifier associated with your purchase (What is the ticket identifier?).
You can also check whether this option is available by viewing your ticket in the "Tickets" section of the Fever app, where—if enabled—you will see a "Change date and/or time" button. Follow the steps in the link to change the date and/or time.
Refunds are not permitted under any circumstances. For more information, you can consult our T&Cs.
Can children access for free?
Children under 3 years old can access the experience for free.
About event accessibility
Do I need to arrive at the start time of my scheduled session?
Yes, we recommend arriving as early as possible. Doors open two hours before the show begins, and access is not permitted once the session has started. Arriving early will also allow you to enjoy the atmosphere and our food and beverage offerings. Please note that seating is not assigned, so the earlier you arrive, the better your choice will be.
Can I bring animals? Are service dogs allowed?
Unfortunately, animals are not allowed at the venue for this event unless they are service dogs.
Is the venue accessible?
Yes, the event is accessible in the Garden, Central Stand, and Terrace.
Do you offer tickets for caregivers?
Guests who need assistance during the experience are entitled to request a free pass for their personal assistant/support worker. For this experience, simply show proof that you require a caregiver ticket at the entrance, and the caregiver will be allowed in for free.
Is the experience accessible for people with visual or hearing impairments?
Unfortunately, this experience could not be adapted for guests with visual and/or hearing disabilities. We are doing our best to make all our experiences inclusive, and we recommend checking out other experiences in your city.
Are chairs available? Can I remain seated during the experience?
This is a seated experience, so seating will be available for all guests.
Will there be restrooms on-site?
Yes, the venue has restrooms. Please ask our on-site staff for directions.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking pictures, please be mindful not to disturb other guests. Professional equipment and tripods are not permitted.
Where can I ask about lost items?
We recommend asking venue staff if they have found your belongings. If you cannot ask on-site, please contact us through this link.
Is there a cloakroom available?
Unfortunately, this venue does not have a cloakroom.
Is there an age requirement?
There is no age requirement.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
