THE EXPERIENCE
What can I expect from the event?
In this candlelit open-air concert, talented musicians perform classical masterpieces, including Vivaldi's 'The Four Seasons'. Drones will dance in the night sky for a select number of songs, bringing the compositions to life in dazzling displays of light and color.
Where is the experience located?
Sirromet Winery is located at 850-938 Mount Cotton Rd, Mount Cotton QLD 4165. On-site parking (with a valid pre-purchased parking add-on) is available.
Does the experience take place in an indoor or outdoor venue?
This experience is held outdoors. If due to the weather forecast the event cannot be held, we will notify you via email at the same address linked to your Fever account. When in doubt, please remember to check your spam folder too.
How long does the experience last?
The concert and drone show will last approximately 65 minutes. Doors will open 90 minutes prior to the event start time. We recommend arriving early to secure parking and to check in before the show starts. Late entry is strictly prohibited. The drones will only be flying for a select number of songs.
Will food and beverage be available on site for purchase?
You will be able to purchase food and beverage at this event; however, please note that there won't be gluten-free or vegan options. Please note that no outside alcohol is permitted anywhere on premise.
Is there parking available?
There will be parking available at the venue at an additional cost ($20); we encourage you to purchase the parking online prior to the event to secure your spot. In case there is remaining capacity left, you will also be able to purchase it onsite at the entry. Please note that cash payments will not be accepted onsite.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there a dress code?
There's no defined dress code for this experience; a casual look will be fine. We suggest you dress in layers and bring blankets or jackets as it may be colder at night.
TICKETS
Can I purchase tickets at the door?
Tickets will not be sold on site; they can only be purchased in the Fever App ( available on Google Play and the Apple Store) or on the Fever website.
Can I transfer my ticket?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from Google Play or the Apple Store). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. You can also check if this option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket. Refunds are not allowed, except as required under Australian Consumer Law. For more information, you can consult our T&C.
ACCESS
Do I need to arrive at the start of my scheduled session?
Please arrive at least 30 to 90 minutes before the time stated on your ticket; late entry is not permitted.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event's location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
What are the prohibited items at the experience?
Blades, or weapons of any kind, flash photography, outside alcohol, personal drones, smoking/vaping, laser pointers/ light-up accessories that distract from the experience, noise makers, loud speakers, or anything that may disturb other patrons. If you are bringing picnic supplies, please make sure you do not bring knives, and outside chairs are not permitted. Only support animals allowed. Bags will be checked at entry.
Do you offer tickets for carers?
Guests requiring assistance during the event are entitled to a free ticket for their companion/caregiver. If you need a ticket for your companion, please contact us with a document certifying the need for assistance. Once we receive the document, we will provide a voucher code that can be used to purchase the free ticket for your companion/caregiver. Please note that you will need to show the documents along with the tickets to access the venue.
Can I bring my own drone to the experience?
No, drones are not allowed on the premises. Only the drones in the show are authorized.
Are there chairs available? Can I be seated during the experience/exhibition?
Chairs are available for attendees purchasing a ticket in the seating area. Guests at the picnic area are encouraged to bring their own blankets or pillows. Chairs will also be available for guests with mobility needs, but must remain in the designated section. There are no chairs allowed in the "picnic area" to ensure that the view of the stage is not obstructed. We will have a limited number of inflatable bags available for pre-purchase as an add-on to your general admission ticket. To ensure a clear view for everyone, these inflatable bags will be located at the end of the picnic area, and chairs are not permitted in this section.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for directions.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods and drones are not permitted.
Is there a Lost & Found?
We would recommend asking the staff at the venue if they have found your belongings. If you cannot ask them on site, please contact us.
Is a coat check available?
Unfortunately, this venue has no coat check.
Is there an age requirement?
This experience is for all ages and kids under 3 get in for free!
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
